Can you lead a team to deliver exceptional customer service in a demanding and high-paced environment? Do you believe in the values of Integrity, Loyalty, and Ambition and demonstrate this in your behaviour and interactions with others? Do you want to work for a company rated ‘Outstanding’ by its employees and listed on the 100 Best Companies to Work For, 4 years running? If so, come and talk to us!
We are looking to recruit a talented, highly motivated, and inspirational leader to be our next Branch Manager in Esher. Williams is a ‘Trade Only’ supplier of plumbing and heating materials with 50 years of trading experience. Following consistently excellent performance across the company, this is an exciting time at Williams as we enter a period of growth and expansion into new and existing markets and locations.
As a Branch Manager, you will be responsible for the management of a busy trade-only merchant and leadership of the team. In addition to the regular daily duties of managing a branch, you will have ultimate responsibility for the sales performance of the branch, strengthening and building on existing relationships with customers and generating new business through face-to-face and online sales. Working with a range of internal and external stakeholders, you will deliver on our promise of ‘Best Product, Best Price, and Best Service’.
You will be an inspiring leader, communicator, and motivator, who will build strong relationships with your colleagues and actively motivate, train, and develop the team to deliver truly exceptional service. You will constantly seek to develop yourself and your team, maximising performance through both your leadership skills and the ability to plan, prioritise, delegate, and empower.
You will ensure your actions contribute towards our promise of ‘Best Place to Work’.
To enable you to provide outstanding customer service, achieve excellent results, and deliver sustained high-quality performance, we will provide you with an individualised and comprehensive onboarding and continuous development programme. This includes mentoring, leadership coaching, our suite of Williams learning programmes, the support and guidance of your Network Manager, and for the right individual, the opportunity to study for external qualifications in leadership and management.
This is a full-time position working Monday – Friday 40 hours a week based in the branch.
In addition to a salary between £35,000 – £45,000, our benefits package for the Branch Manager include:
- Vehicle to be included in the package
- Private medical insurance for you and your family
- 24/7 free and confidential access to our Employee Assistance Programme
- Contributory Pension Scheme
- Life Assurance
- Staff discount scheme
- Discounted goods and services from a range of high-street retailers and providers
- Cycle-to-work scheme
- Car leasing scheme
- Free bean-to-cup coffee
If it sounds like you could be our next inspirational Branch Manager, call us today for a confidential chat about the role. Complete the online application form or submit a letter of application and cv evidencing your proven background in management, sales, and commitment to developing both yourself and others.