We are looking for an Assistant Branch Manager for our branch in Eastbourne. The position comes with a salary of up to £30,000  plus additional benefits and is a branch-based role, working Monday – Friday.

If you have knowledge and experience in the trade merchant industry, are passionate about customer service and want to join a team where you’re valued, keep reading!

As an Assistant Branch Manager, you will work closely with the Branch Manager to ensure we provide the highest levels of customer service to our existing customers, attract new customers and manage the branch and team in the Branch Manager’s absence.

The successful candidate will join an award-winning, independent, trade-only plumbing and heating merchant, with over 50 Trade Counters and Regional Fulfilment Centres throughout the UK. Our values of Integrity, Loyalty and Ambition are core to our business and allow us to continuously improve, develop and grow.

Assistant Branch Manager responsibilities will include, but are not limited to:

  • Supporting the day-to-day management of the team
  • Serving customers at the trade counter and answering the phone
  • Daily branch administration, including banking
  • Updating merchandise
  • Controlling stock and conducting checks
  • General warehousing
  • Winning new business
  • Building relationships with suppliers and reps


Attributes required for the Assistant Branch Manager:

  • Excellent communication skills
  • Customer service focussed
  • Excellent leadership and management skills
  • Highly motivated and proactive
  • Ambitious, with a desire to achieve targets
  • Trade Industry knowledge is advantageous


As well as working for a company listed for 4 years running on the ‘Top 100 Best Companies to Work For’, the benefits package for the Assistant Branch Manager include:

  • Salary up to £30,000
  • Monday to Friday – no weekends!
  • 33 days annual leave, increasing with the length of service
  • Training and development opportunities specific to you
  • Private medical insurance for the whole family – yes, the whole family!
  • Discounted shopping platform
  • Discounted gym membership
  • Contributory pension scheme
  • Company discount
  • Employee Assistance programme
  • Life Assurance